Property management · San Antonio
STR management for owners who want rigor, not guesswork.
Hands-on, direct-booking-first management with transparent reporting, weekly pricing reviews, and one accountable team from launch through ongoing operations.
Why owners choose us
Not the typical STR manager.
Most management companies optimize for unit count. We optimize for what lands in your account — and the standard the home is run to.
Direct-first
We grow direct bookings.
More of the margin stays with the owner and the guest — not the OTA platform.
Hands-on
One accountable team.
Setup, pricing, communication, and operations run from the same desk — not subcontracted.
Focused
Personal attention for every home.
We keep the portfolio focused so every owner gets a real point of contact and every guest gets a home that's actually run well.
Transparent
Plain-terms reporting.
Bookings, revenue, ADR, expenses, and guest feedback — line by line, every month.
Who we work with
Built to fit a wide range of homes.
Whether it’s your first short-term rental or your fifth, we’d love to take a look. Most homes are a great fit — here’s what works well, plus a few things we like to talk through on the first call.
What works well
Homes — and owners — we love to host.
- Homes of any size — from in-town cottages to Hill Country retreats
- Owners who want a hands-on operator and clear accountability
- First-time hosts and seasoned owners alike
- Owners who value transparent monthly reporting
- Owners who want direct-booking growth alongside the OTAs
Good to talk through
A few things that come up early.
- Homes that need furnishing, design, or photography before launch — we'll quote it honestly
- Pricing expectations — we'll share a real revenue model on the walkthrough
- Existing bookings, OTA listings, or co-host arrangements you'd like us to transition
- Local STR registration, HOA rules, or insurance questions specific to your home
Proof of care
What managed well looks like.
The homes are different. The standard isn’t. Photos that match what guests walk into, turnovers checked photo-by-photo, and amenities replenished from a written list.
Presentation
Photo-reviewedPhotos match the home in person — no misleading angles, no oversold listing.
Amenities
Written checklistSupplies are restocked from a written checklist each turn, not after a guest complaint.
Turns
Maintenance flaggedCleaners submit photo checks and maintenance issues are queued the same day.
What we handle
Full-service operations, end to end.
The full operating stack, same team, same standards. Nothing subcontracted to a stranger your guest will never meet.
- Always included
Compliance & risk
STR registration, occupancy-tax remittance, insurance fit, and regulatory shifts — surfaced when input is needed, handled the rest of the time.
Listings & marketing
Direct site, OTA listings, and photography held to a single written standard so the home shows the same way everywhere.
Pricing & calendar
Weekly pricing reviews with event-aware adjustments for holidays, demand spikes, and shoulder seasons. Strategy, not black-box automation.
Guest communication
Pre-stay, in-stay, post-stay. Real humans, fast responses, and a staffed inbox during owner business hours and beyond.
Cleaning & turnover
Same cleaning teams, photo-verified turns, and per-turn restocks from a written checklist — not on-demand replenishment.
Maintenance
Same-day flagging from turn photos, vetted vendors, and CapEx tracked separately from operating cost.
Reporting
Monthly statements with line-item bookkeeping plus occupancy and ADR snapshots. Year-end exports your CPA can use directly.
Trust & safety
Guest ID verification on direct bookings, OTA verification cross-checked, noise monitoring, and damage claims handled end-to-end.
Owner relations
Direct line to one accountable lead, a quick monthly review, and flags surfaced before they show up as surprises on a statement.
How management works
From first call to ongoing operations.
Here’s what each step looks like — and exactly what we need from you along the way.
- 01
Intro call
Conversation + walkthrough
We talk about the home, your goals, and what you've tried — and when it makes sense, we walk the home, take photos, and put together an honest revenue picture together. No pressure, no obligation.
You share
Basics — home, goals, what's worked and what hasn't. Walkthrough access when you're ready.
- 02
Follow-up & planning
Tailored to your situation
We follow up on anything we discussed, walk you through paperwork at your pace, and put together a planning timeline that fits the home. Every owner's setup is a little different — and we treat it that way.
You share
Documents to review, questions about the plan, and any timing constraints on your end.
- 03
Launch setup
Getting the home live
Listings, pricing, photography, vendors, written standards — we handle the setup and keep you in the loop on what matters.
You share
Approval on scope, access, and the launch plan.
- 04
Ongoing management
Monthly cadence
Regular pricing reviews, monthly statements, and an inbox that's actually staffed.
You share
Light-touch monthly review — we surface what needs you, handle the rest.
Start the conversation
Let’s talk about your home.
Send the basics and we’ll set up a call. We’d love to hear about the home, walk you through how we’d run it, and share a real revenue model.
- A thoughtful, personal response — not a form reply
- A short intro call at a time that works for you
- No pressure, no obligation
Address and underwriting details after we connect — nothing sensitive in this form.